Refund policy

Because our products are made-to-order, we do not accept returns. If a package is returned to sender due to an incorrect address or failure to claim the delivery at the local post/courier depot, the customer will be responsible for covering any additional reshipping fees

Damaged, Misprinted, or Incorrect Items

We take quality seriously. If your order arrives damaged, misprinted, or incorrect, please contact us within 20 days of delivery at [your email] with:

• Your order number
• A clear photo of the issue

We will arrange a free replacement or issue a full refund — whichever you prefer. No need to return the item.

Please note that our products are made to order. We do not accept returns or exchanges for incorrect size selections or change of mind, so please check our size guide carefully before ordering.